Fishing Charter

talk to customer support

Pivotal role of listening in customer experience

Listening to your customers is not merely about answering the phone, responding to emails, or replying on social media. It means paying close attention to what a particular client needs. Doing so helps you come up with ways to help meet the client’s goals.  How listening can boost customer experience  Build a relationship with your …

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Customer appreciation ideas for watersport businesses

How do you feel when someone appreciates your time and effort? It feels good, doesn’t it? This is the kind of reaction you want to emulate for your customers. After all, they are the cornerstone of your business and it’s only fitting that you express your appreciation for the people who fuel your company.  Did …

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Top ways to make your charter customers feel welcome

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ” – Jeff Bezos This is true especially in the sailing charter business, the captain is the main host and each passenger …

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marinetraffic app

Best boating apps for boat captains and crews

In this modern world, smartphones and other handheld gadgets have become an integral part of our daily lives. We use them to set our alarm in the morning, find out about the weather, read emails, listen to music, watch movies, take photos and videos, shop, and the list goes on. The influx of both free …

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Reduce the Overhead Costs of Boat Charters

How to reduce the overhead costs of boat charters

Owning a boat can give you an adventure of a lifetime but behind the fun trips lie the reality of financial responsibilities. Don’t let the expenses of boat ownership take the wind out of your sails. Here are some ways to keep your costs low and the satisfaction of managing a boat charter high. Scheduled …

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