Customer Service

customer touchpoints

4 Vital customer experience touchpoints

Have you ever assembled a DIY piece of furniture or perhaps a model car or one of those robot figures? If you’ve experienced putting together one of these things or something similar, then you most likely used an instruction manual for reference. This kind of step-by-step guide is vital in helping you build products correctly.  …

4 Vital customer experience touchpoints Read More »

How to cope with post lockdown demand

During the lockdown, the tours and activities industry felt a major setback due to the travel restrictions. Many operators were forced to reduce capacity during the lockdown to meet the new norms as well as cut costs. Bookings and cash flow went downhill. But things are beginning to pick up again. With the end of …

How to cope with post lockdown demand Read More »

sailing in cabo

Chartering a boat makes the perfect holiday experience

The challenges of the pandemic may have dampened tourism in the past year.  But things are picking up again with the easing of COVID-19 restrictions in different parts of the world. It’s understandable for some people to be hesitant about traveling where there are too many people. A boat trip offers the opportunity to go on …

Chartering a boat makes the perfect holiday experience Read More »

attract local travelers

5 Strategies to attract domestic travelers

After a year of travel restrictions, the situation has eased up, giving travelers a chance to go on a much-needed getaway. With proper safety and health protocols, your tour and activity business can thrive again.  Although COVID-19 vaccinations are being implemented across the globe, some countries still have strict travel guidelines. In addition to that, …

5 Strategies to attract domestic travelers Read More »

giving back to the community

3 Ways giving back can benefit your business

A successful company is in a position to give back to the community. Enjoying the fruits of your success is a wonderful feeling but do you know what’s more rewarding? Supporting a good cause or participating in a philanthropic activity is great for the community as well as your business. Here are three ways your …

3 Ways giving back can benefit your business Read More »

Promote the growth of your water sports company

More people are developing a love for outdoor activities such as water sports. In this busy and fast-paced world, adventure lovers and nature enthusiasts like to spend their free time outdoors. Popular water sport activities such as diving, cruising, fishing, surfing, kayaking, and wake sports have become favorite pastimes of fun-seekers.  Looking for ways to …

Promote the growth of your water sports company Read More »

Scroll to Top