Business tips

Coronavirus COVID-19 protection

Safeguard your business during the COVID-19 pandemic

The Coronavirus disease, also known as COVID-19, has afflicted countries around the world. The World Health Organization (WHO) declared the global outbreak of COVID-19 on March 11, 2020. The declaration served as an indication of its severity and implored countries to take serious countermeasures to protect its people. It has been almost three months since …

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positive user experience

6 ways to improve user experience

A business website is considered a valuable marketing asset in this digital age. It is the perfect modern-day tool to promote your company’s products and services. When it comes to a website, user experience is what sets you apart from your competitors.  Why is user experience important? User experience (UX) is vital because it’s about fulfilling …

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talk to customer support

Pivotal role of listening in customer experience

Listening to your customers is not merely about answering the phone, responding to emails, or replying on social media. It means paying close attention to what a particular client needs. Doing so helps you come up with ways to help meet the client’s goals.  How listening can boost customer experience  Build a relationship with your …

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6 Customer retention tips for dive centers

Acquiring new customers fuels a business but retaining your customers is more important to make it thrive. When you bring in a new client to your dive center, you increase your sales. However, without customer retention efforts, there’s a chance that it’s just going to be a one-time sale or transaction. Whereas, if you focus …

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sending thank you notes

Customer appreciation ideas for watersport businesses

How do you feel when someone appreciates your time and effort? It feels good, doesn’t it? This is the kind of reaction you want to emulate for your customers. After all, they are the cornerstone of your business and it’s only fitting that you express your appreciation for the people who fuel your company.  Did …

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Boost brand awareness by publishing creative content

Quality creative content plays an important role in keeping your business relevant in this modern world where consumers are more demanding and empowered. Coming up with the right blend of creative content is vital to help businesses connect with their target audience, engage with them, and gain their trust in this social media era. How …

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