Even before the pandemic, more travelers have been turning to a hassle-free online booking system to charter a boat. With the rise of faster internet connection and more people on the go, having an online booking calendar has helped boat charter companies manage their business. In these challenging times, having a booking system has become more crucial than ever.
The great thing about an online booking system is that it’s available anytime and anywhere. With the current limitations and changes in business operations due to the pandemic, customers can easily book a trip wherever they are and whenever they want. With a 24/7 online scheduling platform, customers are not limited to your working hours. They don’t have to physically go to your sales office to finalize a booking or wait for your office hours to contact you on the phone. Visitors can browse through your website during their most convenient time using their personal computers, laptops, or mobile devices (smartphones, tablets, etc.). They can book a trip and send their online payment in just a few clicks.
Hassle-free management of trip schedules
An efficient online booking program allows you and your staff to focus your time more effectively on other aspects of the business. You don’t have to be tied to a phone waiting for customer calls or spend time responding to email booking confirmations. There’s also no need to worry about missing booking opportunities during non-office hours.
One of the challenges of manual scheduling is double bookings. Despite best efforts, this kind of problem is hard to avoid when you are still dependent on manual scheduling.
If you’re still managing your bookings manually, it’s about time to make a change to improve your business operations. You can avoid the troubles of scheduling conflicts when you use a booking calendar. With a real-time advantage, bookings will always be up-to-date so you don’t have to worry about double bookings. Customers will be able to see an online calendar that shows the availability of trips. They can choose a date without worrying if that date has already been filled out by another client.
More freedom for customers to choose trip options
Many clients prefer to make their own travel plans by finding relevant information that can help them make final trip arrangements. An effective booking program like CaptainPanel helps travelers make travel plans based on their personal preferences. They can choose what kind of boat to charter, type of trip, date, time slot, add-ons, and payment method.
No additional cost for clients
You can attract more clients when your website is equipped with booking software because it allows customers to use it without requiring them to pay any additional cost. All they need is Internet access to book online and they can do it anytime and anywhere. No need to worry about additional charges, unlike phone bookings that charge long-distance rates when calling from abroad.
Seamless transactions all the time
When your website has easy navigation and a user-friendly interface, traffic has a bigger chance of converting into sales. Combine the good features of a website with an effective online booking program that makes it easy for users to complete the booking process with only a few clicks. When users can book and pay online without any hassle, the positive experience can encourage them to post good feedback about your services. This is also a good foundation to build loyal customers.